In light of the Coronavirus epidemic, we are providing full disinfection cleans to all clients at no added charge.
How Jarvis is Handling COVID-19

COVID-19 is an unprecedented global health challenge. As a deemed essential service, we are proud to support the community at a time when the need for health and hygiene has never been greater. Our top priority is to ensure the safety of all our cleaners and clients.

We are actively monitoring the situation and are taking steps to help keep our communities safe.

COVID

What we are doing

  • Supplying masks, rubber gloves and disinfectants
    Supplying masks, rubber gloves and disinfectants

    to all cleaners, including allowing cleaners to purchase protective equipment and expense it to Jarvis. To reduce the risk of shortages, we are also partnering with suppliers in China to help provide us with the right supplies. In addition to subsidising the cost of this equipment, we are offering disinfection cleans at no extra cost.

  • Providing information and training in our cleaner app
    Providing information and training in our cleaner app

    to ensure cleaners follow appropriate hygiene and safety precautions, including thoroughly washing their hands and focusing on high-touch surfaces. This incorporates the latest recommendations from a variety of domestic and international government bodies, including the CDC, and is updated daily. For example, all our cleaners have been sent a 30 minute online course issued by the Department of Health, focused on COVID-19 infection control and risk minimisation.

  • Increasing safety measures by having cleaners confirm that they do not have cold or flu-like symptoms
    Increasing safety measures by having cleaners confirm that they do not have cold or flu-like symptoms

    before every single visit, nor come into contact with anyone who has received a positive COVID-19 diagnosis. We will follow government guidelines to ensure that anyone in an at-risk category is temporarily quarantined, and notify anyone they may have come into contact with via the Jarvis platform.

  • Building followup systems for cleaners
    Building followup systems for cleaners

    to ensure they have the right support, including medical support. We're also working with all our cleaners to try help out any wider way we can, including helping everyone seek rent relief and access other benefits.

Book Disinfectant Clean

Sharing advice to stay healthy

We’re reminding everyone who uses Jarvis to follow advice from public health authorities. If you’re sick, stay home and away from others. Wash your hands frequently, and cover your cough or sneeze.

For more information, visit the World Health Organization website

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