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How do referrals work?

  1. Login to your Jarvis account.
  2. Click on ‘Get Free Cleans’.
  3. Enter your friend/family member’s name as well as their phone number. They will then receive $50 off their first visit, and to say thank you, you will also receive a $50 credit on your account, once their booking has been completed!

How do I retrieve a referral discount that was not applied to my account?

If you believe that you are eligible for a referral discount, please send our support team a message on 0438 955 581 and let us know the name and if possible the number of the person who you referred or was referred by.

Our team will then ensure that all applicable discounts are added to your account.

How can I purchase a Jarvis Gift Card?

You can purchase a Jarvis gift card by following the link here.

Which Jarvis Services can the Gift Card be used towards?

You can use your gift card for any service Jarvis offers, including regular cleaning, office cleaning, steam and carpet cleaning, end of lease cleaning, furniture assembly or packing.

How will the Gift Card be transferred to the recipient?

Our gift cards are all transferred via email. We’ll also send them instructions on how to activate the card, as well as the custom message you write to them. Someone from our customer service team will also be in touch with them to help guide them through the booking process quickly and seamlessly!

How do I redeem my Jarvis Gift Card?

  1. Create a Jarvis Account here.
  2. Create a booking and enter your unique code above in the ‘Redeem Code’ section.
  3. Your voucher will automatically be credited to your account.
  4. Someone from our team will be in touch via the phone to confirm your booking!

When does my Gift Card expire?

All gift cards have a three year expiry period from the date they’re purchased.

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